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Upgraded

Snowflakes in Hell just got an Internet upgrade. It’s been about four years since I signed up for FiOS Internet, and my connection was 15 megabits down and 2 megabits up. I noticed when I posted pics of my Webley Mark IV, it was getting pretty pokey when enough folks were downloading. I also noticed Verizon didn’t even sell my package anymore, so I quickly realized I might be able to get an upgrade without paying anything. Typically you have to ask, as Verizon will be happy to sell you slow service for yesterday’s price.

Calls to Verizon are aways rough, because I have an unusual account. When you call, they ask for a telephone number to cross reference account info. I have Verizon FiOS for Small Business, because I need a static IP so you all know where to find me. My phone number is a standard residential POTS line. Invariably they ask for your phone number to determine your account, which always sends me to residential service, who quickly realize they only have a phone account for me, and transfer me to business support, who then look at my phone number and say “Oh, this is residential service, let me transfer you back.”  A back and forth twice, finally being able to say “No, no.. it’s a residential phone line, but I do have a Small Business FiOS account!” Finally I get to talk to someone, but someone who ends up being very nice and helpful.

Turns out I can upgrade to 20 megabits down and 5 up for the same price, but for ten dollars more a month I can do a whopping 25 megabits down and 15 up. Hell yeah, I’ll take that. Apparently I can also save money bundling my phone and TV service with my Small Business Account, which I couldn’t do before. I’m going to look into doing that. To make a long story short, Snowflakes in Hell now has over 7 times the upload bandwidth it used to, and I’m hardly paying any extra for it.

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